A question or a problem? We answer [days and hours].
- Email: [support email]
- Phone: [support phone number]
Sellers
- Forgotten PIN or locked phone: your manager can set a new PIN from the Team page.
- Actions “waiting to send”: they go out on their own once there is signal. Don’t sign out before then: signing out deletes anything not yet sent.
- Location: allow location “Always” so your position is sent during working hours with the screen off.
Managers and head office
- Forgotten password: use “Forgot password” on the sign-in page; a link is emailed to you.
- New seller: add them from the Team page with their phone number and a PIN.